Thank you for choosing GotMe.shop! This Shipping Policy outlines our procedures for shipping, delivery times, and other relevant information regarding your orders of our elegant handmade wooden bird ornaments.
Shipping Zones
Currently, GotMe.shop ships orders within the United States. At this time, we do not offer international shipping.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Please note that customized orders may require additional processing time based on the complexity of the customization.
Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The shipping cost will be clearly displayed at checkout before you complete your purchase.
Delivery Times
Delivery times may vary depending on your location and the type of ornament you ordered:
- Standard Ornaments: Typically delivered within 5-10 business days after processing.
- Customized Ornaments: Delivery times may vary and will be communicated to you during the order processing phase.
Please keep in mind that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier issues.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on our website or directly on the carrier’s website.
Shipping Methods
We partner with trusted carriers to ensure the safe and timely delivery of your ornaments. The shipping method used for your order may vary depending on the size and destination of the package.
Shipping Restrictions
Please be aware of the following shipping restrictions:
- We do not ship to PO boxes. Please provide a physical address for delivery.
- International shipping is not available at this time.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer support team immediately at contact@gotme.shop or +1 (646) 360-6198. We will work diligently to resolve the issue promptly.
Thank you for shopping with GotMe.shop! If you have any questions regarding our shipping policies, please feel free to reach out.
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