At GotMe.shop, our commitment to customer satisfaction extends well beyond your purchase. We provide comprehensive after-sales support to ensure you enjoy your handmade wooden bird ornaments to the fullest.
Customer Support
Our dedicated support team is here to assist you with any inquiries or issues related to your order. Whether you need help with product care, have questions about your ornament, or require assistance with an order, we’re just an email or phone call away.
Warranty Coverage
We offer a warranty on all our products to give you peace of mind. If you encounter any defects in materials or craftsmanship within the warranty period, we’ll repair or replace the item at no extra cost.
Easy Returns & Exchanges
If for any reason you’re not satisfied with your purchase, you can take advantage of our easy return and exchange policy. Simply contact us within 30 days of receiving your order, and we’ll guide you through the return or exchange process.
Replacement Parts
Should your ornament need replacement parts over time, we offer a selection of parts to help extend its life. Whether it’s a hanging accessory or a decorative element, we can assist you in finding the right solution.
Product Care Advice
To ensure your ornament remains in pristine condition, we provide detailed care instructions and maintenance tips. Feel free to reach out to us anytime for advice on keeping your ornament looking beautiful.